Frequently Asked Questions

vCISO Lite is a compliance and security management platform designed for small and mid-sized businesses. It helps you manage gap analyses, generate security policies, respond to questionnaires, and compile audit evidence—all without needing a dedicated security team.

Most customers complete their initial setup in under 30 minutes. You can run your first gap analysis within an hour of signing up, and our AI will help you understand your security posture immediately.

No. vCISO Lite is designed for business leaders, not security engineers. The platform guides you through each step with plain-English explanations, and our AI handles the technical complexity behind the scenes.

vCISO Lite supports SOC 2, ISO 27001, NIST CSF, HIPAA, PCI-DSS, and GDPR. Our gap analysis maps your current practices against these frameworks and identifies what you need to address.

Yes. vCISO Lite helps you prepare for SOC 2 by identifying gaps, generating required policies, and compiling evidence packages. While we don't perform audits ourselves, our customers typically achieve SOC 2 readiness in 6-8 weeks with our platform.

When you receive a security questionnaire from a prospect or customer, upload it to vCISO Lite. Our AI analyzes your existing documentation, policies, and controls to draft responses. You review and approve before sending—no more starting from scratch every time.

Our policy templates are developed with input from compliance professionals and are regularly updated to reflect current standards. However, we recommend having legal counsel review any policies before formal adoption, especially in regulated industries.

Absolutely. All generated policies are fully editable. You can adjust language, add company-specific procedures, and tailor controls to match your actual practices. The goal is policies that reflect reality, not boilerplate.

Pricing starts at $299/month for small teams. We offer plans scaled to your organization size and compliance needs. Visit our pricing page for detailed information, or contact us for a custom quote.

Yes. We offer a 14-day free trial with full access to all features. No credit card required to start. You can run gap analyses, generate policies, and explore the platform before committing.

Yes. All plans are month-to-month with no long-term contracts required. You can cancel anytime, and you'll retain access through the end of your billing period.

Yes. We practice what we preach. vCISO Lite is SOC 2 Type II certified, and all data is encrypted at rest and in transit. We undergo regular third-party security assessments and penetration testing.

All customer data is stored in SOC 2 compliant data centers in the United States. We use AWS infrastructure with multi-region redundancy for reliability.

No. Your data is never used to train our AI models or shared with third parties for model training. Your information stays yours.

All plans include email support with 24-hour response times. Professional and Enterprise plans include live chat, priority support, and dedicated success managers.

Yes. Our Enterprise plan includes guided implementation with a dedicated compliance advisor. We also offer professional services for customers who need hands-on assistance with their compliance programs.